Hi, I’m
Alemayehu Teklu
Addis Ababa,Ethiopia
Summary
As a dedicated professional with a Bachelor's degree and extensive experience as a Supervisor, I am eager to leverage my skills in team leadership, effective communication, and problem-solving to contribute to your organization's success. My proven track record in managing diverse teams and optimizing workflow efficiencies demonstrates my capability to excel in a supervisory role. I am committed to fostering a collaborative work environment and achieving operational excellence.
Resourceful Supervisor known for high productivity and efficient task completion. Specialize in team leadership, conflict resolution, and operational oversight. Excel in communication, problem-solving, and adaptability to ensure smooth operations and workplace harmony. Committed to fostering positive work environments and achieving goals through effective supervision and staff engagement.
Overview
3
years of professional experience
Work History
NHY Duty FreeAddis Ababa, Ethiopia
Supervisor
03.2024 - Current
Job overview
- Oversee daily operations and ensure the smooth functioning of the establishment
- Manage a team of employees, delegate tasks, and resolve any issues or concerns that arise to maintain high standards of customer service and satisfaction
- Maintained positive working relationship with fellow staff and management.
- Created new strategies for improving customer service standards within the organization.
- Trained new employees on company policies and procedures.
NHY import and exportAddis Ababa, Ethiopia
Assistant Manager
01.2022 - 03.2024
Job overview
- Currently employed as a Supervisor at NHY Duty Free, where I oversee daily operations and ensure the smooth functioning of the establishment
- I manage a team of employees, delegate tasks, and resolve any issues or concerns that arise to maintain high standards of customer service and satisfaction
- Overseeing the daily operations of the duty-free shop, ensuring a seamless experience for all customers
- Managing a team of employees, delegating tasks, and providing guidance and support to ensure efficient operations
- Resolving any issues or concerns that arise, maintaining a high level of customer satisfaction
- Delegated work to staff, setting priorities and goals.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Debretabor University
Bachelor from Sociology
09-2021
Skills
- Critical Thinking
- Management
- Public Speaking
- Time Management
- Problem Solving
- Writing
- Organization Skills
- Sales Management
- Team Management
- Event Management
- Program Management
- Operations Management
- Staff discipline
References
- Yosef G/michael, Sociology Department Head, Debretabor, 0910589598, Yosefdubale2000@gmail.com
- Aytenew Adamu, Social Science and Humanity Head, Debretabor, 0937227552, Aytenewad@gmail.com
Personal Information
- Date of Birth: 10/26/98
- Gender: Male
- Nationality: Ethiopian
- Marital Status: Unmarried
Consent
I consent to the processing of my personal data for the purpose of recruitment for the position to which I am applying.
Languages
English
Proficient
C2
Timeline
Supervisor
NHY Duty Free
03.2024 - Current
Assistant Manager
NHY import and export
01.2022 - 03.2024
Debretabor University
Bachelor from Sociology
Similar Profiles
Richelle BlanksonRichelle Blankson
Cashier/ Sales Associate at Dufry Duty FreeCashier/ Sales Associate at Dufry Duty Free
Yadianet MilianYadianet Milian
General Manager at Duty Free Americas Inc.General Manager at Duty Free Americas Inc.
Shubhang sharmaShubhang sharma
Brand Ambassador at Delhi Duty Free ServicesBrand Ambassador at Delhi Duty Free Services