Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ahmedrida Sheknibras

Adama

Summary

Results-driven Customs Procedure Work Process Owner with expertise in documentation management and process optimization. Proven track record in improving performance metrics and resolving customer complaints. Accomplished Customs Officer with a strong background in customs regulations and import-export procedures. Recognized for effective communication and critical thinking, ready to leverage expertise in process improvement and customer satisfaction.

Overview

15
15
years of professional experience

Work History

CUSTOMS PROCEDURE WORK PROCESS OWNER

ETHIOPIAN CUSTOMS COMMISSION
ADAMA
03.2011 - Current
  • Documented all processes according to established guidelines to ensure compliance and clarity.
  • Investigated customer complaints regarding process failures or delays in order fulfillment, identifying root causes for resolution.
  • Created reports detailing performance metrics, such as cycle time, cost savings, productivity gains.
  • Managed inventory of resources necessary for successful task completion within processes, ensuring availability and efficiency.
  • Conducted regular reviews of existing processes to identify areas of improvement or potential risks.
  • Communicated regularly with senior management regarding status updates and progress made towards goals.
  • Performed root cause analysis to identify underlying issues affecting efficiency and effectiveness of processes.

Customs Officer

ETHIOPIAN CUSTOMS COMMISSION
DIREDAWA
03.2012 - 10.2022
  • Inspected cargo for compliance with customs regulations and procedures.
  • Coordinated with importers and exporters to facilitate smooth customs clearance.
  • Conducted risk assessments to identify potential customs violations and fraud.
  • Advised stakeholders on customs duties, tariffs, and regulatory changes.
  • Examined containers and packages to verify declared values and quantities meet specifications.
  • Processed documents including entry forms, declarations, invoices, certificates of origin, and commercial bills of lading.
  • Informed travelers regarding customs regulations, tariffs, prohibitions, and restrictions.
  • Maintained knowledge of current regulations governing export and import control policies.
  • Advised clients on the proper completion of customs paperwork for various types of transactions.
  • Verified documents related to customs regulations and procedures to ensure compliance with federal laws.
  • Analyzed documentation such as licenses, permits, shipping papers and insurance policies.
  • Monitored international trade trends in order to identify potential threats to national security.
  • Participated in training courses related to new technologies used in border patrol operations.
  • Determined duty rates applicable to imported merchandise based on tariff codes and product descriptions.
  • Provided guidance to individuals seeking information about custom clearance processes.
  • Assessed individual eligibility for entrance into country based on paperwork, system information and direct interviews.

Education

Master of Arts - CUSTOMS ADMINISTRATIOM

ETHIOPIAN CIVIL SERVICE UNIVERSITY
ADDIS ABABA
09-2017

Bachelor of Arts - Economics

MEKELLE UNIVERSITY
MEKELE ETHIOPIA
07-2010

Skills

  • Documentation management
  • Process optimization
  • Root cause analysis
  • Performance metrics reporting
  • Compliance auditing
  • Customer complaint resolution
  • Risk assessment
  • Customs compliance
  • Document verification
  • Process improvement
  • Regulatory knowledge
  • Stakeholder engagement
  • International trade management
  • Performance reporting
  • Problem solving
  • Critical thinking
  • Team collaboration
  • Import-export procedures
  • Language proficiency
  • Conflict resolution
  • Customs regulations
  • Cross-cultural sensitivity
  • Contraband detection
  • Customs inspection
  • Duty fees and taxes
  • Analytical thinking
  • Effective communication
  • Self motivation

Timeline

Customs Officer

ETHIOPIAN CUSTOMS COMMISSION
03.2012 - 10.2022

CUSTOMS PROCEDURE WORK PROCESS OWNER

ETHIOPIAN CUSTOMS COMMISSION
03.2011 - Current

Master of Arts - CUSTOMS ADMINISTRATIOM

ETHIOPIAN CIVIL SERVICE UNIVERSITY

Bachelor of Arts - Economics

MEKELLE UNIVERSITY
Ahmedrida Sheknibras