Open to work
AHMEDIN SHAFI ABDELLA
Addis Ababa,Ethiopia
Work preference
Job search status
Open to workDesired job title
AccountantBanking OfficerField SupervisorNGO InternSite Data CollectorWork Type
Full timeContract workSummary
Detail-oriented professional in data quality management and compliance within banking operations. Utilises Temenos T24, Microsoft Excel, QuickBooks, and Peachtree to enhance reporting accuracy and operational efficiency. Demonstrates effective project coordination and team leadership, ensuring strong cash handling and accounting practices.
Overview
3
3
Languages
1
1
Certification
3
3
years of post-secondary education
7
7
years of professional experience
Work history
Data Collection Supervisor
Ethiopian Statistical Service (ESS)
2024.01 - 2025.12
- Supervised field data collection teams, coordinating schedules and resources to ensure timely completion of daily activities
- Monitored project targets, deadlines, and quality standards, assessing team performance to align with project goals
- Coordinated communication between field teams and project management, facilitating information flow to support project objectives
- Verified data for accuracy, completeness, and consistency and supported corrective actions
- Prepared progress, performance, and administrative reports for management
Customer Service Officer
Cooperative Bank of Oromia
2018.12 - 2023.11
- Delivered customer-focused service, resolving complaints within 24–48 hours to enhance customer satisfaction
- Processed approximately 300 customer transactions daily with accuracy and compliance
- Supported approximately 50 new customer account openings daily
- Oversaw daily facilitation of 50+ ATM registrations and mobile banking registrations daily
- Assisted in daily customer cash collection, ensuring achievement of branch operational targets
- Handled customer accounts with balances exceeding ETB 1,000,000
- Contributed to a 30% reduction in transaction exceptions through verification and reconciliation
- Supported 98% KYC completion through onboarding and documentation review
- Managed cash transactions with precision, drawer, vault, and account reconciliations
- Used Temenos T24 for transactions and customer account management
- Contributed to customer acquisition campaigns, enhancing new customer engagement for the bank
Education
Bachelor of Arts - Accounting & Finance
2015.01 - 2018.01
Skills
- Data quality management
- Reporting management
- Compliance reconciliation
- Customer acquisition
- Banking operations
- Temenos T24
- Microsoft Excel
- Cash handling
- Project coordination
- Team supervision
- Accounting and finance
- QuickBooks
- Peachtree software
Certification
- Peachtree Accounting Certification, Hawassa University
- 2018
LANGUAGES
English — Fluent
Amharic — Fluent
Oromo — Fluent
Affiliations
- reading books
- listening music
- watch film
Timeline
Data Collection Supervisor - Ethiopian Statistical Service (ESS)
2024.01 - 2025.12
Customer Service Officer - Cooperative Bank of Oromia
2018.12 - 2023.11
Hawassa University - Bachelor of Arts, Accounting & Finance
2015.01 - 2018.01