Summary
Work History
Skills
Timeline
OperationsManager

ABEBE TIRUNEH

Addis Ababa

Summary

Dynamic Operations Manager with a proven track record at DUKACHI COFFEE & SPICE PLC, excelling in quality assurance and customer service. Spearheaded the implementation of effective policies and KPIs, enhancing operational efficiency and team performance. Skilled in project management and employee training, driving significant improvements in logistics coordination.

Work History

Operations Manager

DUKACHI COFFEE & SPICE PLC
addis ababa
08.2025 - Current
  • Managed daily operations of coffee production and distribution.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
  • Collaborated with team leaders on quality audits.
  • Developed key performance indicators to measure effectiveness of operational processes.

Skills

  • Quality assurance
  • Customer service
  • Project management
  • Employee training
  • Data analysis
  • Logistics coordination

Timeline

Operations Manager

DUKACHI COFFEE & SPICE PLC
08.2025 - Current

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ABEBE TIRUNEH