Work History
Timeline
Abdela Sura

Abdela Sura

Jimma,OR

Work History

Taxi Driver

Life in Dubay
Jimmaa, Oro
07.2025 - 07.2025
  • Greeted customers and provided assistance with luggage.
  • Assisted other drivers in need of help whenever possible.
  • Collected fares according to established rates and ensured fare accuracy through use of meters and GPS systems.
  • Delivered packages upon request when not transporting passengers.
  • Responded promptly to customer inquiries regarding transportation options and estimated travel time.
  • Performed minor maintenance tasks such as checking oil levels, tire pressure.
  • Performed basic maintenance tasks such as checking fluid levels or tire pressure at the beginning of each shift.
  • Maintained contact with dispatch office to receive instructions and updates on routes, traffic conditions, and special requests.
  • Monitored traffic conditions to determine most efficient route.
  • Adhered to company policies regarding cash handling procedures for fares collected from customers.
  • Attended mandatory training sessions related to safety regulations or other topics as assigned.
  • Maintained accurate logbook records including details of trips taken and income received during shift.
  • Stayed informed of changing roads, detours, new addresses, traffic patterns and local events that could impact customer travel plans.
  • Provided information about local areas such as points of interest or current or upcoming events when requested by customers.
  • Ensured vehicle was clean and in proper working order before each shift.
  • Communicated effectively with dispatchers via two-way radio system throughout shift.
  • Assisted disabled passengers entering or exiting vehicles as necessary.
  • Provided door-to-door service for passengers in a safe and courteous manner.
  • Maintained detailed records of trips, including pick-up and drop-off times, mileage and fares collected.
  • Followed all applicable laws, safety regulations, and defensive driving practices while operating vehicles.
  • Inspected tires, lights, brakes, gas level, oil level. prior to each trip.
  • Participated in safety training sessions to stay updated on best practices.
  • Reported any mechanical problems or needed repairs to supervisor immediately.
  • Followed company policies and procedures at all times while on the job.
  • Maximized passenger satisfaction by maintaining vehicles in safe and clean operating condition.
  • Presented clean and sanitized vehicle to customers for utmost satisfaction.
  • Upheld high standards of professionalism and discretion when working with high-value clients.
  • Offered assistance to disabled passengers and stowed wheelchairs and other equipment correctly.
  • Followed safety rules to keep clean driving record with no accidents or incidents.
  • Maintained vehicle to maximize passenger satisfaction.
  • Performed basic vehicle maintenance checks to ensure safety and reliability.
  • Implemented marketing and other strategic plans to generate new business.
  • Kept accurate records of mileage, fares, and daily expenses.
  • Monitored fuel consumption and performed fueling duties as needed.
  • Ensured vehicle met regulatory requirements and underwent scheduled inspections.
  • Participated in training sessions on new technology or customer service practices.
  • Provided excellent customer service, including assisting passengers with luggage and answering queries.
  • Built rapport with regular customers to encourage repeat business.
  • Implemented energy-saving driving techniques to reduce fuel consumption.
  • Safely transported passengers to desired destinations, adhering to traffic laws and regulations.
  • Assisted passengers with special needs, ensuring a comfortable and safe ride.
  • Responded to booking requests via phone, app, or dispatch system promptly.
  • Utilized GPS and city knowledge to determine best routes and avoid traffic delays.
  • Supervised driver teams, created shift schedules and maintained reservation calendar.
  • Offered riders information about local attractions and restaurants.
  • Adapted routes in real-time based on road conditions and passenger requests.
  • Hired new drivers, set and maintained performance standards and drove customer satisfaction initiatives.
  • Applied mathematical skills to determine fares and change.
  • Resolved fare disputes diplomatically, maintaining a positive company image.
  • Responded to specific locations at designated times to handle customer reservations.
  • Managed cash and electronic payments for fares accurately.
  • Greeted passengers warmly and professionally and engaged in conversation.
  • Mastered advanced vehicle technologies and company's dispatch software for clear communication with customers and dispatch.
  • Planned optimal routes to minimize delays and maximize time efficiency.
  • Understood and complied with vehicle safety laws and driving standards and kept passengers safe.
  • Calculated correct fare accurately, fairly and transparently based on length of taxi ride.
  • Learned and explained current area attractions, events and locations.
  • Displayed active listening and offered positive resolutions to passenger concerns.
  • Demonstrated innate navigational sense and expert GPS use and brought passengers to right place at right time.
  • Assisted passengers with loading, unloading and stowing of luggage.
  • Marketed and promoted services actively and earned top fares in company.
  • Maintained vehicle in top operating condition and kept taxi interior and exterior spotlessly clean and inviting to passengers.
  • Maintained clean and tidy vehicle interior for passenger comfort.
  • Utilized downtime effectively for vehicle cleaning and minor repairs.
  • Achieved consistently high customer scores due to exceptional service.
  • Communicated effectively with dispatchers and other drivers to improve service efficiency.
  • Handled emergency situations calmly and followed protocol for passenger safety.
  • Updated personal logs and business tracking documents accurately and according to schedule requirements.
  • Determined pickup assignments and shift schedule by checking in with dispatch service.
  • Provided feedback to management on route issues or customer concerns.
  • Cleaned vehicle regularly to maintain professional appearance.
  • Conferred with dispatch to meet schedule targets and incorporate changes.
  • Appeared at designated appointments according to schedule.

Timeline

Taxi Driver - Life in Dubay
07.2025 - 07.2025

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Abdela Sura